CLC WORLD’S COMMITMENT TO ENSURE GUEST SAFETY DURING THE CORONAVIRUS (COVID-19) OUTBREAK
The safety of our guests and staff remains our highest priority.
We are doing everything we can to ensure your travel safety and also to provide maximum flexibility to those directly affected as the situation around novel coronavirus (COVID-19) continues to evolve.
We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, additional measures have been implemented after seeking advice from global and local public health authorities, to ensure our cleaning and hygiene procedures are even more robust:
– Our hotel teams are receiving ongoing briefings and enhanced operating protocols.
– We have increased the frequency of cleaning our public areas with special disinfectant supplies (including lobbies, elevators, door handles, public bathrooms, etc.)
– We will continue to adjust food and beverage service in accordance with current food safety recommendations.
– We have increased the deployment of antibacterial hand sanitizers in staff areas and in public areas for guests to use.
For all booking condition changes, please revert to the Resort website or your specific members’ area, where you booked or wish to book the accommodation, to find out full details of the special new flexible conditions that apply.
Please check with your airline for updates on travel restrictions that may be in place. Any urgent updates regarding our specific resorts will follow below:
13th March 2020. * CLOSURE OF CLC ALPINE CENTRE, AUSTRIA *
Please be advised that late yesterday the regional authorities in Salzburg, Austria, announced an emergency measure stating that all hotels in the region need to close to guests by Monday 16th March to help the government fight the current coronavirus threat.
Unfortunately, we have no option but to cancel all bookings to this resort until the end of March (pending further information from the authorities). We will be contacting all travellers affected and this advice will be updated should anything change.